COVID-19 Updates, Protocols & Waiver**

To our Amazing Guests…We want to sincerely thank you for your patience during this challenging situation. The health, safety & well-being of our clients, staff and community are most important to us. We have been working hard preparing for our reopening. 

We know our clients expect the highest standards at Elements Salon, and we are committed to providing that even during this challenging time. We believe the safest way to handle the salon situation is to treat everyone, including ourselves, as if they could be infected. 

Our governing board has posted guidelines for salons. Our plan is to go beyond what is recommended. The following list outlines our safety protocols, as well as informs you of what to expect upon returning to the salon.

We understand that you are all eager to be rescheduled. We have had to cancel many appointments over the past 6 weeks. To be fair to all, calls will be in order of original appointments. Again, we appreciate your patience as we navigate through this new challenge.

· Only customers receiving a service will be allowed in the salon. 

· Stations will continue to be at least 6 ft apart. We have an advantage as our stations are separated by dividing walls.

· Please call or text your stylist upon arrival, and he/she will inform you when you can come in.

· Each area, all tools, stations and equipment will be sanitized and disinfected between each client.

· Masks will be mandatory when shampooing. 

· It is not mandatory to wear gloves as long as you are following hand sanitizing procedures.

· No sample products or testers will be available.

· All staff have updated certification on sanitation protocols.

· Please understand if you are getting a color retouch, you may have an up-charge for your color because of the need to use more color than usual. These charges are handled by the stylist on a case-by-case basis.  

· Cancellation/no-show policy- We will not be penalizing for any last-minute cancellations due to being sick. However, please provide us with information as soon as possible so we can adjust our schedules accordingly. We are trying our best to get every client back in as soon as possible.  

· Rest assured, we hope to get back to a new normal and offering many of the added value services and extras you have come to enjoy.

· These protocols will continue to be refined and adjusted as needed and will keep you informed very step of the way. 

· Confirming your appointment- if you do not confirm 24hrs prior to your appointment you will lose your appointment and be charged $25 or 25% of your total service cost. Please understand we have many clients waiting to get in to see us. 

Waiver * Must be completed & submitted before Appointment.

Please read the following waiver, fill in the form below and click the submit button below to agree to the terms of the waiver.

Elements Salon, operated by Nancy Anderson, is doing everything we can to protect you, our client, our community and our staff. To this extent, we will be following the Center of Disease Control (CDC) and local health department guidelines with regard to social distancing practices and sanitation in order to reduce the spread of Novel Coronavirus, or COVID-19. This will require our staff to maintain six (6) feet of distance between ourselves and you, the client, as much as possible in our salon setting. We will also be requiring this same procedure for client-to-client contact in order to limit the exposure to all individuals. Only the person receiving the service will be allowed in the salon.

 All tools, stations and equipment will be sanitized and/or disinfected between each client. New capes will be given to each client. Staff will follow proper hand washing protocols between each client. We will temporarily suspend all complimentary services; NO rituals, NO hand massage, NO neck massage, and No beverages.

 Elements Salon requires all individuals to utilize approved masks, either surgical masks or improvised masks such as scarves, bandannas, and handkerchiefs to reduce the risk of exposure to yourself and others. It is also required of everyone to either wash or sanitize their hands upon arrival of your appointment, after using the restroom, sneezing, or coughing.

 If we all work together, we can overcome the spread of this virus as well as other infectious diseases. We welcome you to Elements Salon! 

 By filling out the form below and submitting, you agree to comply with the written instructions above and agree that you are at the salon at your own risk, releasing Elements Salon from any liability relating to COVID-19. Failure to comply with these written instructions or verbal instructions from staff may result in your removal from the premises.